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Jonathan Mullet

Hilo, HI  ·  [email protected]  ·  (808) 430-5398  ·  jonathan-mullet.com

Professional Summary

Computer Science graduate (B.S.) who architects, directs, and personally operates production web systems — using modern AI-assisted development tools for implementation while owning the technical decisions, deployment, and infrastructure — currently running several self-hosted platforms. Pairs that technical fluency with ~5 years of top-performing, consultative retail sales experience, translating complex technical and financial concepts into clear, customer-ready explanations. Fast learner of new stacks and tools; CompTIA Network+ certified.

Core Skills

Development & Engineering: AI-assisted development · JavaScript/Node.js · Express · REST APIs · SQL (MySQL) · Python · Java · Git & CI/CD (GitHub Actions) · Docker · Linux server administration · NGINX reverse proxying · Service Workers/PWA · monitoring & observability (Grafana/Prometheus)
Sales & Customer-Facing: Consultative/solution selling · results-driven performance · objection handling · technical-to-non-technical translation · staff onboarding & coaching · stakeholder communication
Tools: Microsoft Office — Advanced (Word, PowerPoint, Excel, Teams) · technical writing & documentation · ticketing/support workflows
Professional: Cross-functional collaboration · organization & prioritization · adaptability · confidentiality · German (Professional)

Experience

Mattress FirmSeattle, WA
Sleep Expert (Sales)June 2021 – Present
Domino’s Pizza (Team Carolinas)Landrum, SC
Store ManagerAug 2018 – Apr 2021

Technical Projects — self-directed, using AI-assisted development tools; personally architect, deploy, and operate

Local Business Directory PlatformNode.js · Express · MySQL · SEO · self-hosted

Conceived, launched, and now operate a multi-region local-business directory site — owned the market research, data curation, and SEO strategy, and directed the engineering build using AI-assisted development tools. Combines product ownership with hands-on go-to-market execution.

Family Web PlatformNode.js · Express · EJS · MySQL · CI/CD

Full-stack site with member accounts, notifications, and an in-app “What’s New” changelog that announces and explains new features to non-technical users — direct experience communicating change to an audience. Directed the build with AI-assisted development tools; personally manage the automated build-and-deploy pipeline.

Installable iOS Progressive Web AppJavaScript · Service Workers · Web Push · automated tests

Directed the design and build of an offline-capable, installable iOS app with downloads, push notifications, lock-screen media controls, and a polished mobile UI — backed by 580+ automated tests and a structured QA process.

Self-Hosted Application InfrastructureLinux · Docker · NGINX · CI/CD · monitoring

Personally administer a self-managed Linux server running multiple containerized apps — reverse-proxy routing, DNS, automated deployments, monitoring dashboards, and scheduled database backups.

Education & Certifications

B.S., Computer Science — Rasmussen UniversitySeattle, WA · Jun 2024

GPA 3.85/4.0 · Coursework: Software Engineering, Software Security, QA in Software Engineering, Databases, Cloud Computing, Algorithms & Data Structures, Project Management.

Associate of Arts — Spartanburg Community CollegeSpartanburg, SC · 2018

GPA 3.54/4.0

CompTIA Network+Certified
Jonathan Mullet
Hilo, HI  ·  [email protected]  ·  (808) 430-5398

Dear SWIPEBY Hiring Team,

I'm writing to apply for the Software Sales Representative position. My background pairs five years of top-performing, consultative retail sales experience — including time as a store manager — with a B.S. in Computer Science and hands-on experience directing and operating production software. I know first-hand what it's like to run a brick-and-mortar business day to day, which is exactly the customer SWIPEBY sells to.

At Mattress Firm, I built a sales record I'm proud of: Million-Dollar Writer (2023) for $1M+ in sales, Sleep Expert of the Year — Seattle North (2023), Top 50 Writer (5+ times), Sales & Service Award (8+ times), and Sleep Expert of the Month (2025). I consistently translated complex product, financing, and technical details into clear, consultative recommendations for customers — the same skill needed to position a software solution's value to a restaurant or retail owner who isn't thinking in technical terms. Earlier, as a store manager at Domino’s, I ran daily operations, trained a team of up to 20, and owned inventory, cash handling, and process improvements — direct, ground-level experience with how small brick-and-mortar businesses actually operate.

That operational insight is paired with real technical fluency. I hold a B.S. in Computer Science and personally direct, deploy, and operate several production web systems — including a local-business directory platform I conceived and launched for the Big Island, handling the market research, SEO strategy, and infrastructure myself. I'm comfortable being genuinely technical with a client rather than reciting a script, and I know when a question needs a real answer versus when to bring in support.

I'd welcome the chance to bring that combination of proven sales results, hands-on brick-and-mortar experience, and real technical fluency to SWIPEBY's SaaS pipeline. Thank you for your consideration — I'd love to talk further.

Sincerely,
Jonathan Mullet